1992: Overcoming Setbacks
In the summer of 1992, History Associates loses two major DOE contracts that account for some 70 percent of the company’s revenue. The unexpected blow threatens the company’s survival, yet teaches a valuable lesson. Management takes the opportunity to diversify so as not to rely too much on any one contract or client in the future. The company builds up a corporate client base and promotes its growing litigation research services. Those efforts revitalize the company and lead to the emergence of a thriving new service line. By the mid-1990s, litigation research makes up one-third of History Associates’ business.
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