AI is changing the way organizations handle information, make decisions, and create value. Still, no matter how fast technology moves, human judgment is something we simply can’t replace.
In a recent Washington Business Journal feature, HAI CEO Beth Maser shares her thoughts on how AI is changing knowledge work in every field. She makes a strong case for combining new technology with real human expertise. Beth points out that organizations do best when they build systems that support, rather than replace, the critical thinking and care that make professional work truly valuable.
As AI becomes a bigger part of research, analysis, and decision-making, the organizations that succeed will be the ones who invest in responsible innovation, clear guidelines, and the human skills that technology just can’t match.
Beth’s perspective is practical and down-to-earth. She sees a future where AI helps us move faster, but people are still the ones who bring real insight.
Read Beth Maser’s full feature in the Washington Business Journal:
AI is reshaping knowledge work — but it can’t replace judgment
Preserve and Activate Your Heritage
Organizations across sectors — from universities and museums to corporations, nonprofits, and government agencies — rely on strong heritage practices to protect the stories, collections, and records that shape identity and inspire future generations.
HAI's Heritage Services include:
- Archival Services & Collections Processing
- Digitization & Digital Preservation
- Records & Information Management
- Historical Research & Storytelling
- Exhibits, Interpretation & Digital Experiences
- ArchivalOne and PastView Partnership
- HeritageAdvantage CoLab
We help institutions safeguard their past so they can lead with clarity, credibility, and purpose. Let's preserve and activate your organization's heritage together.